State Farm® Insurance Agent Will Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberly Smythe
December 8, 2025
"Mark is an excellent representative of State Farm. Despite me not having all my information available, he patiently and professionally found an affordable policy, and immediately sent the policy information and insurance cards via email. I would not hestitate to recommend Mark to anyone looking for auto policy."
"Thank you, Kimberly! I'm happy to hear about your positive experience with Mark. His dedication to providing professional and efficient service is truly appreciated. If you need any further assistance or have questions, feel free to reach out!"
Tee Ford
December 5, 2025
"Nikolai was very patient and helpful in assisting me to get my auto policy back reinstated"
"Hey Tee! Thanks for sharing that Nikolai was patient and helpful while assisting you with getting your auto policy reinstated. We’re grateful you took a moment to let us know how things went."
Terika Henderson
December 4, 2025
"I recently changed my car insurance. Mark Potter made the transition very smooth. He was very knowledgeable and offered multiple options to save money. I am very happy with the customer service I received."
"Thank you, Terika! I'm glad to hear that Mark made your transition smooth and provided you with great options. We’re happy you’re satisfied with the service. If you need anything else, feel free to reach out!"
Maricarmen Seijas
December 2, 2025
"Amazing work, the process was fast, efficient and clear! Highly recommended."
"Thank you, Maricarmen! I'm happy to know you found the process fast, efficient, and clear. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Jacob Shackley
November 29, 2025
"Great talking with a local about different options."
"Jacob, thank you for your feedback! I'm happy you enjoyed discussing different options with a local expert. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
CJ Tech
November 22, 2025
"Thank you Mark for helping us save money on our policies."
"Thank you, CJ Tech! I'm happy to hear that Mark was able to assist you in saving money on your policies. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Austin Allen
November 17, 2025
"Did an amazing job, was kind and courteous. Agent Nikolai explained everything to a tee. He was able to drop my insurance rate from my previous Insurance provider and saved me money. I even got better insurance than my previous provider. If you need better insurance talk to Agent Nikolai and he will make sure your taken cared of."
Christie Potter
November 12, 2025
"I've had the pleasure of working with Mark over the past few days to transfer my auto, homeowners, life and business polices to State Farm. He is incredibly patient, thorough, and had excellent follow-up throughout the entire process. Mark made everything smooth and easy to understand. I truly appreciate his professionalism and dedication - Thank you, Mark, for a job well done and money saved!"
"Thank you, Christie! I'm glad to hear that Mark provided such excellent service while helping you transfer your policies. We appreciate your kind words about his professionalism and dedication. If you have any more questions or need further assistance, feel free to reach out!"
Turner Kennin
November 10, 2025
"Nikolai was very helpful and very dependable when it came to all my questions and concerns as a first time insurance buyer 10/10 experience"
"Thank you, Turner! I'm happy to hear that Nikolai was able to assist you effectively with your questions and concerns as a first-time insurance buyer. We strive to provide dependable service, and your feedback is greatly appreciated. If you need anything else, feel free to reach out!"
Donna Baker
November 4, 2025
"Very friendly and helpful"
"Thank you, Donna! I'm happy to know you found our service friendly and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Anna Grace Hinkle
November 3, 2025
"Great customer service! You can tell they really care about their customers. Would definitely recommend!"
"Thank you, Anna Grace! I'm happy to hear you appreciated our customer service and felt our commitment to our customers. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Ollis Kitchens,Jr (JUNIOR KITCHENS)
October 23, 2025
"I have working with Nik for the last last couple of days to get my auto and home owners policies transferred to State Farm! I was very patient and thorough and very way to work with includes being patient with me on my fone!! Thank You, Nik for a job well done‼️‼️ O H Kitchens,Jr Southaven,Ms"
"Thank you for your feedback, Ollis! I'm happy to hear that Nik was able to assist you with transferring your policies and that you found the process smooth. Your satisfaction is important to us, and we appreciate your patience. If you have any more questions or need further assistance, feel free to reach out!"
Delois Chapman
October 22, 2025
"Haley was the kindest soul ever for helping me on my account questions!"
"Thank you, Delois! I'm happy to hear that Haley was able to assist you with your account questions. Our team is committed to providing exceptional service, and it's wonderful to know Haley made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
Ankit Jain
October 16, 2025
"I had a great experience working with Nikolai Knox. He was very professional, patient, and took the time to find me the best insurance rate that fit my needs. He explained everything clearly and made the whole process quick and easy. Highly recommend him if you’re looking for someone trustworthy and knowledgeable in insurance!"
"Thank you, Ankit! I'm happy to hear about your positive experience with Nikolai. It's wonderful to know he was able to assist you with professionalism and clarity. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Jay Sexton
October 14, 2025
"Nick will jones was very professional and very good in a timely manner and provided me all the information and is a asset to your company and I will be sending him customers his way for all of his help thanks James Sexton"
"Thank you for your review, Jay! I'm happy to hear that Nick provided you with professional and timely service. Your recommendation means a lot to us, and we appreciate your support. If you need anything else, feel free to reach out!"
matthew price
October 10, 2025
"Nikolai Knlx great I love him help me save almost $100 bucks on my insurance witch is very great I will have people to change over also!!"
"Matthew, thank you for your fantastic feedback! I'm happy to hear Nikolai was able to assist you in saving money on your insurance. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Kayla Edwards
October 9, 2025
"Nikolai provided great care and service! Highly recommend!"
"Thank you, Kayla! I'm happy to hear that Nikolai provided you with such great care and service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
ALT Nesbit
October 8, 2025
"Friendly, helpful, timely service."
"Thank you! I'm happy to know you found our service friendly, helpful, and timely. We’re dedicated to providing the best experience possible. Let us know if there's anything else we can assist you with!"
Angelena Angie Harris
October 6, 2025
"Nick help me save a lot of money and he was very helpful and patient with me and my mom"
"Thank you for your feedback, Angelena! I'm glad Nick could assist you and your mom. If you have more questions or need assistance, feel free to reach out!"
Muhammed Dada
October 2, 2025
"Excellent service, clear communication. Highly recommend for peace of mind and reliable coverage!"
"Muhammed, thank you for your fantastic feedback! I'm happy to hear that you found our service and communication clear and reliable. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Donisha Wright
September 30, 2025
"Will Jones was very nice and provided great customer service. He was able to get my auto insurance lower ."
"Thank you, Donisha! I'm happy to hear that our office provided you with excellent customer service and helped lower your insurance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Ashley Barksdale
September 29, 2025
"Nikolai was wonderful in helping me save money by switching to State Farm! Very professional and friendly."
"Thank you, Ashley! I'm happy to hear Nikolai provided you with such professional and friendly service. We're glad to have helped you save money by switching to State Farm. If you need anything else, feel free to reach out!"
Laura Moore
September 24, 2025
"We are grateful for David Griffiths and how he's assisted us with life insurance. This is someone who is attentive and very easy to work with. The Will Jones office is one I would absolutely recommend."
"Thank you, Laura! I'm happy to hear that David Griffiths provided you with attentive service for your insurance needs. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Eryn Hollomon
September 24, 2025
"David was super helpful and really patient explaining all of my insurance policy information."
"Thank you, Eryn! I'm happy to hear that David was able to assist you effectively and provide clear explanations about your insurance policy. Our team is dedicated to offering helpful and patient service. If there's anything else you need, feel free to reach out!"
Amanda Waddle
September 23, 2025
"David was awesome to deal with and I look forward to being a State Farm Customer."
"Thank you, Amanda! I'm happy to hear that David provided you with such a great experience. We're excited to have you as a State Farm customer and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"