State Farm® Insurance Agent Will Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gerald Standifer
January 2, 2026
"David Griffiths saved me extra money and he did a wonderful job explaining aevery detail."
Sarah Brubaker
December 28, 2025
"I worked with David and was really impressed with how friendly he was, how much work he put in to answer all of my questions and how smooth he made changing my insurance. And most importantly I’m getting better coverage for a lower price. Thanks for all the help David!"
"Thank you, Sarah! I'm glad to hear about your positive experience with David. It's wonderful that he was able to assist you with your insurance needs and provide better coverage at a lower cost. We appreciate your feedback and are here if you need anything else!"
Gabi Bramblett
December 23, 2025
"I called needing to add a vehicle to a current policy and Nikolai helped walk me my options and did a fantastic job! Definitely staying unless better options come along."
"Thank you, Gabi! I'm glad Nikolai could assist you with adding a vehicle to your policy and provide you with great service. We appreciate your loyalty and are here to help with any future needs. Let us know if there's anything else we can do for you!"
Aaron Odum
December 19, 2025
"Nikolai is very patient and seems very knowledgeable about his job. I would highly recommend him to anyone looking for an agent."
"Thank you, Aaron! I'm happy to hear that Nikolai provided you with such a positive experience. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Mackenzie Knox
December 18, 2025
"Nikolai was great to work with! He explained everything very clearly and made me feel confident choosing State Farm! I have recommended him to others and look forward to working with him myself!"
"Hey, Mackenzie! Thanks for letting us know about your experience working with Nikolai. We’re happy he took the time to explain everything clearly and help you feel confident setting up your renters insurance. It also means a lot that you’ve already recommended him to others and are looking forward to continuing to work together. We appreciate you sharing this with us."
Michael Van Huis
December 16, 2025
"Mark Potter made switching my insurance to State Farm seamless. Not only did he help me save money by finding me a cheaper premium, but the process was also completely stress-free. He was responsive to all my emails and calls and handled the paperwork quickly. If you want an agent who looks out for your wallet and your peace of mind, give Mark a call."
"Thank you, Michael, for sharing your experience! I'm happy to hear that Mark made the transition to State Farm so smooth and beneficial for you. It's great to know he was able to assist with both savings and peace of mind. If you ever need anything else, feel free to reach out!"
Bejawada Raviteja
December 15, 2025
"It was a great experience working with mark."
"Thank you, Bejawada Raviteja! I'm happy to hear that working with Mark was a great experience for you. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Demetrius Turner
December 11, 2025
"I am so thankful to Nick at Will Jones State Farm!! I was paying 850 dollars a month for full coverage auto insurance for 4 cars. I have two teenage kids driving and my auto premiums were ridiculously high. Nick was able to save me almost 400 dollars a month in insurance premiums. The switch took less than 30 minutes on the phone and it was a fast and smooth professional transition . I am so happy to be part of the State Farm Family."
"Thank you, Demetrius! I'm glad to hear that Nick was able to assist you in reducing your insurance premiums. It's wonderful to know that the transition was quick and seamless for you. Welcome to the State Farm family! If you have any questions or need further assistance, feel free to reach out."
Kimberly Smythe
December 8, 2025
"Mark is an excellent representative of State Farm. Despite me not having all my information available, he patiently and professionally found an affordable policy, and immediately sent the policy information and insurance cards via email. I would not hestitate to recommend Mark to anyone looking for auto policy."
"Thank you, Kimberly! I'm happy to hear about your positive experience with Mark. His dedication to providing professional and efficient service is truly appreciated. If you need any further assistance or have questions, feel free to reach out!"
Tee Ford
December 5, 2025
"Nikolai was very patient and helpful in assisting me to get my auto policy back reinstated"
"Hey Tee! Thanks for sharing that Nikolai was patient and helpful while assisting you with getting your auto policy reinstated. We’re grateful you took a moment to let us know how things went."
Terika Henderson
December 4, 2025
"I recently changed my car insurance. Mark Potter made the transition very smooth. He was very knowledgeable and offered multiple options to save money. I am very happy with the customer service I received."
"Thank you, Terika! I'm glad to hear that Mark made your transition smooth and provided you with great options. We’re happy you’re satisfied with the service. If you need anything else, feel free to reach out!"
Maricarmen Seijas
December 2, 2025
"Amazing work, the process was fast, efficient and clear! Highly recommended."
"Thank you, Maricarmen! I'm happy to know you found the process fast, efficient, and clear. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Jacob Shackley
November 29, 2025
"Great talking with a local about different options."
"Jacob, thank you for your feedback! I'm happy you enjoyed discussing different options with a local expert. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
CJ Tech
November 22, 2025
"Thank you Mark for helping us save money on our policies."
"Thank you, CJ Tech! I'm happy to hear that Mark was able to assist you in saving money on your policies. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Austin Allen
November 17, 2025
"Did an amazing job, was kind and courteous. Agent Nikolai explained everything to a tee. He was able to drop my insurance rate from my previous Insurance provider and saved me money. I even got better insurance than my previous provider. If you need better insurance talk to Agent Nikolai and he will make sure your taken cared of."
Christie Potter
November 12, 2025
"I've had the pleasure of working with Mark over the past few days to transfer my auto, homeowners, life and business polices to State Farm. He is incredibly patient, thorough, and had excellent follow-up throughout the entire process. Mark made everything smooth and easy to understand. I truly appreciate his professionalism and dedication - Thank you, Mark, for a job well done and money saved!"
"Thank you, Christie! I'm glad to hear that Mark provided such excellent service while helping you transfer your policies. We appreciate your kind words about his professionalism and dedication. If you have any more questions or need further assistance, feel free to reach out!"
Turner Kennin
November 10, 2025
"Nikolai was very helpful and very dependable when it came to all my questions and concerns as a first time insurance buyer 10/10 experience"
"Thank you, Turner! I'm happy to hear that Nikolai was able to assist you effectively with your questions and concerns as a first-time insurance buyer. We strive to provide dependable service, and your feedback is greatly appreciated. If you need anything else, feel free to reach out!"
Donna Baker
November 4, 2025
"Very friendly and helpful"
"Thank you, Donna! I'm happy to know you found our service friendly and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Anna Grace Hinkle
November 3, 2025
"Great customer service! You can tell they really care about their customers. Would definitely recommend!"
"Thank you, Anna Grace! I'm happy to hear you appreciated our customer service and felt our commitment to our customers. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Ollis Kitchens,Jr (JUNIOR KITCHENS)
October 23, 2025
"I have working with Nik for the last last couple of days to get my auto and home owners policies transferred to State Farm! I was very patient and thorough and very way to work with includes being patient with me on my fone!! Thank You, Nik for a job well done‼️‼️ O H Kitchens,Jr Southaven,Ms"
"Thank you for your feedback, Ollis! I'm happy to hear that Nik was able to assist you with transferring your policies and that you found the process smooth. Your satisfaction is important to us, and we appreciate your patience. If you have any more questions or need further assistance, feel free to reach out!"
Delois Chapman
October 22, 2025
"Haley was the kindest soul ever for helping me on my account questions!"
"Thank you, Delois! I'm happy to hear that Haley was able to assist you with your account questions. Our team is committed to providing exceptional service, and it's wonderful to know Haley made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
Ankit Jain
October 16, 2025
"I had a great experience working with Nikolai Knox. He was very professional, patient, and took the time to find me the best insurance rate that fit my needs. He explained everything clearly and made the whole process quick and easy. Highly recommend him if you’re looking for someone trustworthy and knowledgeable in insurance!"
"Thank you, Ankit! I'm happy to hear about your positive experience with Nikolai. It's wonderful to know he was able to assist you with professionalism and clarity. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Jay Sexton
October 14, 2025
"Nick will jones was very professional and very good in a timely manner and provided me all the information and is a asset to your company and I will be sending him customers his way for all of his help thanks James Sexton"
"Thank you for your review, Jay! I'm happy to hear that Nick provided you with professional and timely service. Your recommendation means a lot to us, and we appreciate your support. If you need anything else, feel free to reach out!"
matthew price
October 10, 2025
"Nikolai Knlx great I love him help me save almost $100 bucks on my insurance witch is very great I will have people to change over also!!"
"Matthew, thank you for your fantastic feedback! I'm happy to hear Nikolai was able to assist you in saving money on your insurance. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Kayla Edwards
October 9, 2025
"Nikolai provided great care and service! Highly recommend!"
"Thank you, Kayla! I'm happy to hear that Nikolai provided you with such great care and service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"