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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kory Dogan

Kory Dogan

March 30, 2026

5  out of  5
rating by Kory Dogan
"Will Jones at State farm helped me a lot to be able to switch my insurance coverage and lower my rates I will definitely recommend them to anyone who is looking for great insurance through State Farm"
We responded:
"Thank you, Kory! I'm happy to hear that you were able to switch your coverage and lower your rates. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Amber gray

March 30, 2026

5  out of  5
rating by Amber gray
"I worked with Mark on Will’s team. And they both were excellent and very informative. With the bundle i got they are saving me over 300 dollars. And I love that if i have any questions they jump right on it. Excellent customer service"
We responded:
"Amber, thank you for your fantastic review! I'm happy to hear that Mark and the team were able to assist you and provide valuable savings. It's great to know that our team is meeting your expectations with our customer service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Maria Epes

Maria Epes

March 25, 2026

5  out of  5
rating by Maria Epes
"Helped to save me $225 a month with way more coverage bundled."
We responded:
"Thank you, Maria! I'm happy to hear that you were able to save money while getting more coverage. It's great to know our bundling options worked well for you. If you have any other questions or need further assistance, feel free to reach out anytime!"
Profile photo of Doris Beard

Doris Beard

March 23, 2026

5  out of  5
rating by Doris Beard
"First meeting with Will as our new State Farm Agent and we are very impressed with his knowledge and commitment to serving our needs."
We responded:
"Thank you, Doris! I'm happy you found the meeting impressive and appreciated the commitment to serving your needs. We're dedicated to providing excellent service. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Brandon Davis

Brandon Davis

March 18, 2026

5  out of  5
rating by Brandon Davis
"We worked with David Griffiths on Will's team, and he saved us significantly on our annual insurance rates with better coverage. Super nice guy, works fast, and great communication. No notes--if you need insurance, work with David. (Or if everyone else on Will's team is that awesome, work with them, too. But David is my pick.)"
We responded:
"Thank you, Brandon! I'm happy to hear that David was able to assist you with your insurance needs and provide you with better coverage at a great rate. Our team takes pride in offering excellent service and communication. If you ever need anything else, feel free to reach out!"
Profile photo of Kim Moore

Kim Moore

March 16, 2026

5  out of  5
rating by Kim Moore
"Mark Potter was so very kind and helpful to me. He answered every question and gave me the best option for my situation. He also made the call fun and easy to complete the service I was requesting. I recommend Mark Potter and Will Jones and the Will Jones State Farm Agency. You guys rock!"
We responded:
"Thank you, Kim! I'm happy to hear that Mark provided you with such a positive experience. It's great to know that he was able to assist you effectively and make the process enjoyable. We appreciate your recommendation and are always here to help with any of your insurance needs. Thanks for choosing us!"
Profile photo of Lou Ann Ledbetter

Lou Ann Ledbetter

March 11, 2026

5  out of  5
rating by Lou Ann Ledbetter
"Mark Potter and Will Jones offered bundle pricing for life rental and auto which resulted in smarter coverage and significant savings! Thank you for your excellent advice and your patience, kindness and professionalism!!"
We responded:
"Thank you, Lou Ann! I'm happy to hear that Mark and I could assist you with bundle pricing that provided smarter coverage and savings. Your kind words about our advice, patience, and professionalism mean a lot. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Pamela Green

Pamela Green

March 5, 2026

5  out of  5
rating by Pamela Green
"Mark thanks for all of your help you answered each of my questions and explained everything so easily job well done"
We responded:
"Hey, Pamela! Thank you for sharing this and for recognizing Mark for taking the time to answer your questions and explain everything clearly."
Profile photo of Abdoul Yessoufou

Abdoul Yessoufou

March 4, 2026

5  out of  5
rating by Abdoul Yessoufou
"I’m very happy as a client, I appreciate the way I’m being treated, and my insurance is very affordable . It is half of what I was paying, without life insurance."
We responded:
"Thank you, Abdoul! I'm glad to hear you're satisfied with the service and the affordability of your insurance. It's great to know you're happy with how you're being treated. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Devon Ventura

Devon Ventura

March 4, 2026

5  out of  5
rating by Devon Ventura
"David was so incredibly helpful and made our transition for home and auto to State Farm so very easy!"
We responded:
"Thank you, Devon! I'm happy to hear that David was able to assist you so effectively with your transition. We strive to make the process as smooth as possible for our customers. If you need anything else, feel free to reach out!"
Profile photo of Denise Tan

Denise Tan

March 1, 2026

5  out of  5
rating by Denise Tan
"We had Mark and he was amazing to work with! He answered all our questions and helped guide us. 10/10 service. Friendly and trustworthy!"
We responded:
"Denise, thank you for sharing your experience! I'm happy to hear that Mark provided such excellent service and guidance. We appreciate your confidence and look forward to assisting you with any other insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Joe Green

Joe Green

February 27, 2026

5  out of  5
rating by Joe Green
"Everything was smooth and very nice guy"
We responded:
"Thank you, Joe! I'm glad to hear that everything went smoothly and that you had a positive experience. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of MVBC PSC

MVBC PSC

February 27, 2026

5  out of  5
rating by MVBC PSC
"Great customer service and care."
We responded:
"Thank you! I'm happy to know you appreciated our customer service and care. If there's anything else we can do for you, just let us know. Thanks for choosing us!"
Profile photo of Kimberly Moore (Jeff's Wife)

Kimberly Moore (Jeff's Wife)

February 26, 2026

5  out of  5
rating by Kimberly Moore (Jeff's Wife)
"My family and I are extremely pleased with the service Mark provided. He has always been professional, kind, efficient and very courteous. Thanks so much!"
We responded:
"Thank you, Kimberly! I'm happy to hear that Mark's professionalism and kindness made a positive impact on your family's experience. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Yusuf Warsame

Yusuf Warsame

February 23, 2026

5  out of  5
rating by Yusuf Warsame
"Mark was helpful!"
We responded:
"Yusuf, thank you for your feedback! I'm glad to hear that Mark was able to assist you. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Wendy Phillips

Wendy Phillips

February 23, 2026

5  out of  5
rating by Wendy Phillips
"Saved me money"
We responded:
"Thank you, Wendy! I'm happy to hear that we were able to help you save money. If you have any other questions or need further assistance, feel free to reach out anytime!"
Profile photo of Bonnie Ellzey

Bonnie Ellzey

February 10, 2026

5  out of  5
rating by Bonnie Ellzey
"Very friendly staff. Nikolai was extremely helpful and informative. Great experience with a great insurance office!"
We responded:
"Bonnie, thank you for your wonderful feedback! I'm glad to hear that Nikolai was helpful and informative during your visit. We’re happy to have provided you with a great experience at our office. Let us know if there's anything else we can assist you with!"
Profile photo of Letitia Harris

Letitia Harris

February 9, 2026

5  out of  5
rating by Letitia Harris
"Great experience"
We responded:
"Thank you, Letitia! I'm happy you had a great experience with us. If you ever need anything else, feel free to reach out."
Profile photo of Logan Leland

Logan Leland

February 6, 2026

5  out of  5
rating by Logan Leland
"Working with Nikolai was an absolute pleasure. With the savings he found for us we were able to add 2 life insurance policies and still come in under what our previous insurer of over 20 years had been "able" to do for my family. Glad we made the switch to State Farm, and couldn't have asked t9 work with a better agent."
We responded:
"Logan, thank you for sharing your experience! I'm happy to hear that Nikolai was able to assist you in finding savings and adding insurance policies for your family. It's wonderful to know you're satisfied with your decision to switch to State Farm. If you need anything else, feel free to reach out!"
Profile photo of Quinctro R. Hill

Quinctro R. Hill

February 5, 2026

5  out of  5
rating by Quinctro R. Hill
"Mark did a great job, answered all my Questions clearly with understanding. I hope to have a long relationship with State Farm...."
We responded:
"Thank you, Quinctro, for sharing your experience! I'm glad to hear that Mark was able to assist you effectively and provide clear answers to your questions. We look forward to maintaining a strong relationship with you at State Farm. If you need anything else, feel free to reach out!"
Profile photo of Miss Bush

Miss Bush

February 3, 2026

5  out of  5
rating by Miss Bush
"David Griffiths has achieved the impossible: he made me actually happy to pay for insurance. I came to him after getting a quote from another company that was so expensive I thought it included a personal chauffeur and a backup car. David got my auto and life insurance situated for a price that didn't make my bank account weep. He’s efficient, easy to talk to, and doesn't use that confusing 'insurance-speak' that sounds like Latin. I’m staying right here with State Farm. Five stars for David and his ability to find the 'not-outrageous' price button. Thank you David. 🫡"
We responded:
"Thank you, Miss Bush! I'm glad David could make your insurance experience enjoyable and affordable. It's great to know he provided clarity without the usual jargon. We're here for any questions or needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Clinton Burnett

Clinton Burnett

February 3, 2026

5  out of  5
rating by Clinton Burnett
"Nikolai who represented the agency was patient and informative. He made the transition easy."
We responded:
"Hey, Clinton! Thanks for letting us know that Nikolai was patient and informative and helped make the transition easy. We appreciate you choosing our office for your homeowners, auto, and general liability insurance and taking the time to share your experience."
Profile photo of Lana Herbert

Lana Herbert

January 29, 2026

5  out of  5
rating by Lana Herbert
"My husband and I are extremely pleased with our experience working with Mark at State Farm. He took the time to review our home and auto coverage and was able to save our family $200 a month while matching our coverage. The process was smooth, informative, and stress-free. We truly wish we had made the switch sooner and look forward to working with Mark and his team for many years to come."
We responded:
"Thank you, Lana, for sharing your wonderful experience! I'm happy to hear that Mark was able to assist you and your husband in finding the right coverage while saving money. It's great to know the process was smooth and stress-free for you. We look forward to continuing to serve you and your family! Let us know if there's anything else we can do for you."
Profile photo of Marc Meredith

Marc Meredith

January 29, 2026

5  out of  5
rating by Marc Meredith
"Great guy and one of the best agents in Memphis."
We responded:
"Hey, Marc! I really appreciate you taking the time to share that and for the support. It means a lot to me, and I’m grateful for the opportunity to help and to be your local resource here in Memphis."
Profile photo of James Geering

James Geering

January 28, 2026

5  out of  5
rating by James Geering
"Mark was great to work with. He got me a free quote quickly. Would recommend Will Jones State Farm!"
We responded:
"Thank you, James! I'm glad to hear that Mark provided you with a quick and efficient experience. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"