State Farm® Insurance Agent Will Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dan Alexander
November 5, 2024
5
out of
5
rating by Dan Alexander
"Signed up for auto and life insurance through Will Jones State Farm, David was phenomenal! He walked me through the process and made it very easy to understand. He also found me better coverage at much better price than I was already paying elsewhere. I left with the impression that I was valued and they genuinely cared about finding the right solution for my insurance needs"
We responded:
"Dan, thank you for your fantastic review! I'm glad David could make the process of signing up for auto and life insurance so smooth and easy for you. It's wonderful to know that you felt valued and that we could provide you with better coverage at a more affordable price. Our team genuinely cares about finding the right solutions for our clients' needs. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Lillie Montgomery
October 23, 2024
5
out of
5
rating by Lillie Montgomery
"Was anxious to get renters insurance but David made it easy and affordable."
We responded:
"Lillie, I'm so happy to hear that David made getting renters insurance easy and affordable for you. We always strive to provide a smooth and cost-effective experience for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thanks for your feedback! - Will Jones - State Farm Insurance Agent, Memphis, TN"
Marius Harper
October 23, 2024
5
out of
5
rating by Marius Harper
"David helped me out getting renters insurance and car insurance easy interaction."
We responded:
"David, thank you for sharing your experience! I'm happy to hear that David made getting renters and auto insurance a smooth process for you. We appreciate your feedback and are here for any future insurance needs you may have. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Andranette White
October 22, 2024
5
out of
5
rating by Andranette White
"I greatly appreciate Kaylen and David taking care of my insurance needs Well done team"
We responded:
"Andranette, thank you for your kind words! I'm glad to hear that Kalin and David were able to take care of your insurance needs. Our team is dedicated to providing excellent service, and it's wonderful to know they met your expectations. If you need any further assistance, don't hesitate to reach out. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Adam Krug
October 18, 2024
5
out of
5
rating by Adam Krug
"I highly recommend our account manager David Griffiths. He helped us get a great rate on our new policy!"
We responded:
"Adam, thank you for your wonderful review! I'm glad David was able to assist you in securing a great rate on your new policy. We appreciate your recommendation and are always here to help with any future needs. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Taylor Carmack
October 15, 2024
5
out of
5
rating by Taylor Carmack
"Will Jones is the best! Everyone at his office is extremely helpful and really looks out for you. Could not recommend this agency enough! Special shout out to the real MVP Olivia for always being patient and answering all my insurance questions for dummies. Truly a great team here."
We responded:
"Taylor, thank you so much for your kind words! I'm glad to hear that you had such a positive experience with our office. Olivia is indeed a valuable part of our team, and it's wonderful to know she was able to assist you with patience and clarity. We're always here to help with any questions you have. Your recommendation means a lot to us. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Torilynn Johnston
October 10, 2024
5
out of
5
rating by Torilynn Johnston
"David Griffiths is a phenomenal agent! Helped me fast and made everything super convenient!"
We responded:
"Torilynn, thank you for your wonderful feedback! I'm glad to hear that David was able to assist you quickly and make the process convenient. We appreciate your trust in our team and look forward to helping you with any future needs. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Casey Druelinger
October 4, 2024
5
out of
5
rating by Casey Druelinger
"Great experience! David Griffiths was very knowledgeable and helpful and made everything easy for us."
We responded:
"Casey, thank you for your wonderful review! I'm glad to hear that David was knowledgeable and made the process easy for you. We appreciate your feedback and are here for any future needs you may have. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Chris Evans
October 3, 2024
5
out of
5
rating by Chris Evans
"Awesome agent and team! One of the best in the business!"
We responded:
"Chris, thank you for your fantastic review! I'm happy to know that you think so highly of our team and the service we provide. We strive to be among the best in the business, and your feedback means a lot to us. If you ever need anything or have any questions, we're here to help. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Sarah Evans
September 17, 2024
5
out of
5
rating by Sarah Evans
"Will and his team provide excellent customer service and offer reviews to make sure our policies are up to date and consistent with what we need!! Definitely recommend!"
We responded:
"Sarah, thank you so much for your kind words! I'm glad to hear that you appreciate our customer service and policy reviews. Ensuring that your policies are up to date and meet your needs is our top priority. We truly value your recommendation and look forward to continuing to serve you. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Jake Rowe
August 29, 2024
5
out of
5
rating by Jake Rowe
"Best agency I have ever had the pleasure of dealing with!"
We responded:
"Jake, thank you for your wonderful review! I'm glad you had a positive experience with our agency. We appreciate your support and look forward to assisting you with any future needs. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Sarah Dunn
August 22, 2024
5
out of
5
rating by Sarah Dunn
"David was great and helped me with all my questions and made sure I got the beat coverage for the best price!"
We responded:
"Sarah, thank you for your kind words. I'm glad David could assist you with your questions and find the best coverage at a great price. If you need any further assistance, feel free to reach out. - Will Jones - State Farm Insurance Agent, Memphis, TN"
Ben Breithaupt
August 2, 2024
5
out of
5
rating by Ben Breithaupt
"David took great care of us in helping us get a new auto and rental policy. He helped walk us through the information and speedily helped get us sorted out. Thank you, David!"
We responded:
"Hey Ben! Thanks a ton for your awesome review! I'm really happy David could help you get set up with your new auto and rental policies so quickly and smoothly. If you need anything else, we're here for you! - Will Jones - State Farm Insurance Agent, Memphis, TN"
J Snipes901
August 2, 2024
5
out of
5
rating by J Snipes901
"Will Jones made it so easy to understand my life insurance policy. Hownhe approaches things is like talking with a friend with your interest in mind. Very professional and willing to answer any and every question. Glad my policies are with him."
We responded:
"Wow, thank you for the five-star rating! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage for years to come."
Will Christenbury
July 16, 2024
5
out of
5
rating by Will Christenbury
"I recently went through an evaluation with Will Jones at State Farm, and I couldn't be happier with the experience. From the moment I walked into the office, I was greeted with a warm welcome and genuine professionalism. Will and his team took the time to thoroughly understand my insurance needs and provided clear, detailed explanations of my options. They were patient with my questions and made sure I felt comfortable with my decisions. I was particularly impressed with Will's deep knowledge of the industry and his ability to tailor coverage to fit my unique situation. The customer service at this branch is top-notch. Olivia Pittman, an employee of Will’s, is great at assisting with handling claims, making adjustments to my policy, or simply answering my calls, she is prompt, courteous, and efficient. It's clear that they truly care about their clients and go above and beyond to provide exceptional service. I highly recommend Will’s State Farm Office to anyone in need of reliable, trustworthy insurance services. They have earned my business for life!"
We responded:
"Wow Will! Thank you for this review and we will strive to keep up the standard that you experienced! "
Kerry Satterfield
July 16, 2024
5
out of
5
rating by Kerry Satterfield
"I have been so pleased with all Will has done to take care of our insurance. He not only took the time to review all of our policies but also, explained it all and made recommendations. Everyone really needs to take the time to have an insurance check up! I appreciate the way he handled everything!"
We responded:
"Thank you for sharing your experience, Kerry! I'm glad we could assist with your insurance check-up and provide helpful recommendations. We're grateful for your kind words and look forward to helping with any future insurance needs. - Will Jones, State Farm Insurance Agent, Memphis, TN"
Christian Satterfield
July 16, 2024
5
out of
5
rating by Christian Satterfield
"The best out there!"
We responded:
"Thank you, Christian! We are ecstatic to hear that you consider us the best in the business! Your satisfaction is our top priority, and we are grateful for your kind words. Please don't hesitate to reach out if you need anything in the future. Will Jones - State Farm Insurance Agent, Memphis, TN"
Caleb Hinkle
July 4, 2024
5
out of
5
rating by Caleb Hinkle
"David Griffiths, amazing customer service and can't speak enough on to how helpful he has been! Happy to be a part of this!"
We responded:
"Thank you for sharing your positive experience with David! We are ecstatic to hear that he provided amazing customer service and was incredibly helpful. We are grateful to have you as part of our State Farm family! If you need anything in the future, feel free to reach out. - Will Jones, State Farm Insurance Agent, Memphis, TN"
Shea Reed
July 3, 2024
5
out of
5
rating by Shea Reed
"I am thankful to have an agent that will go above and beyond for me and my family. He is personable, good at phrasing things to my understanding, patient with my delayed responses yet responses to me immediately, and treats us like family. I would highly recommend him and his office to anyone."
We responded:
"Thank you, Shea, for your kind words! I am glad to hear that you feel like part of our family. We are here to help you and your family with anything you need. Looking forward to assisting you further! - Will Jones - State Farm Insurance Agent, Memphis, TN"
Israel Henry
June 25, 2024
5
out of
5
rating by Israel Henry
"I have been a State Farm customer for several years now and they have never let me down. Will Jones and his team are extremely professionally and helpful. Specially shoutout to Olivia Pittman, this bilingual queen helped me get me started with the claims process when I totalled my car last October (which claims department made a usually stressful process practically seamless). I can’t imagine going to anyone else for my insurance needs!"
We responded:
"Israel, I'm thrilled to hear you've had such a positive experience with our team, especially with Olivia assisting you seamlessly through the claims process. We're grateful for your loyalty and trust in our services. Looking forward to continuing to meet all your insurance needs! - Will Jones, State Farm Insurance Agent, Memphis, TN"
Jim Hinkle
June 19, 2024
5
out of
5
rating by Jim Hinkle
"Will & David are great. They work really hard to get it right and saved me lots of money from the insurance carrier I had been using for a long time. They made something no one wants to have to talk about really easy!"
We responded:
"Thank you for your compliments and your business Jim. We are so happy to have you!"
Mdge Ali
June 19, 2024
5
out of
5
rating by Mdge Ali
"David is amazing and helped save my family money on insurance"
We responded:
"Mdge it makes us so happy to be able to help! Thank you for your review!"
Anna Hinkle
June 17, 2024
5
out of
5
rating by Anna Hinkle
"Will is the best! Very professional and knows what he’s talking about. Cant recommend him enough!"
We responded:
"Thank you for your recommendation, Anna! Knowing that Will's assistance with your coverage needs exceeded your expectations is rewarding! Reach out to us at any time if you ever need anything! - Will Jones - State Farm Insurance Agent"
Connie Brown
June 15, 2024
3
out of
5
rating by Connie Brown
"So far this year it’s been a very tumultuous ride with the seemingly endless price increases; however, my State Farm agent (Olivia Runer) is a rock in the middle of the storm. No doubt I would have switched by now if it wasn’t for her, thank you Olivia!"
We responded:
"Thank you for your review Connie! We know the rate changes have not been fun but we are thankful you have stuck with us because of the personal touch Olivia has provided. Olivia is our “rock” in many ways and we are thankful for her too! "
Josh Cummings
June 14, 2024
5
out of
5
rating by Josh Cummings
"Will Jones is an excellent agent and his team has been super easy to work with since day 1! I highly recommend working with him!"
We responded:
"I am so happy to hear you feel that way! Thank you for your review!"