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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Quinctro R. Hill

Quinctro R. Hill

February 5, 2026

5  out of  5
rating by Quinctro R. Hill
"Mark did a great job, answered all my Questions clearly with understanding. I hope to have a long relationship with State Farm...."
We responded:
"Thank you, Quinctro, for sharing your experience! I'm glad to hear that Mark was able to assist you effectively and provide clear answers to your questions. We look forward to maintaining a strong relationship with you at State Farm. If you need anything else, feel free to reach out!"
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Miss Bush

February 3, 2026

5  out of  5
rating by Miss Bush
"David Griffiths has achieved the impossible: he made me actually happy to pay for insurance. I came to him after getting a quote from another company that was so expensive I thought it included a personal chauffeur and a backup car. David got my auto and life insurance situated for a price that didn't make my bank account weep. He’s efficient, easy to talk to, and doesn't use that confusing 'insurance-speak' that sounds like Latin. I’m staying right here with State Farm. Five stars for David and his ability to find the 'not-outrageous' price button. Thank you David. 🫡"
We responded:
"Thank you, Miss Bush! I'm glad David could make your insurance experience enjoyable and affordable. It's great to know he provided clarity without the usual jargon. We're here for any questions or needs you may have. Let us know if there's anything else we can do for you!"
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Clinton Burnett

February 3, 2026

5  out of  5
rating by Clinton Burnett
"Nikolai who represented the agency was patient and informative. He made the transition easy."
We responded:
"Hey, Clinton! Thanks for letting us know that Nikolai was patient and informative and helped make the transition easy. We appreciate you choosing our office for your homeowners, auto, and general liability insurance and taking the time to share your experience."
Profile photo of Lana Herbert

Lana Herbert

January 29, 2026

5  out of  5
rating by Lana Herbert
"My husband and I are extremely pleased with our experience working with Mark at State Farm. He took the time to review our home and auto coverage and was able to save our family $200 a month while matching our coverage. The process was smooth, informative, and stress-free. We truly wish we had made the switch sooner and look forward to working with Mark and his team for many years to come."
We responded:
"Thank you, Lana, for sharing your wonderful experience! I'm happy to hear that Mark was able to assist you and your husband in finding the right coverage while saving money. It's great to know the process was smooth and stress-free for you. We look forward to continuing to serve you and your family! Let us know if there's anything else we can do for you."
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Marc Meredith

January 29, 2026

5  out of  5
rating by Marc Meredith
"Great guy and one of the best agents in Memphis."
We responded:
"Hey, Marc! I really appreciate you taking the time to share that and for the support. It means a lot to me, and I’m grateful for the opportunity to help and to be your local resource here in Memphis."
Profile photo of James Geering

James Geering

January 28, 2026

5  out of  5
rating by James Geering
"Mark was great to work with. He got me a free quote quickly. Would recommend Will Jones State Farm!"
We responded:
"Thank you, James! I'm glad to hear that Mark provided you with a quick and efficient experience. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Lee Isable

Lee Isable

January 26, 2026

5  out of  5
rating by Lee Isable
"Will and his team are responsive and quick!!"
We responded:
"Thank you, Lee! I'm happy to know that you found our team responsive and quick. We’re committed to providing excellent service. If you need anything else, feel free to reach out!"
Profile photo of Marcus Johnson

Marcus Johnson

January 26, 2026

5  out of  5
rating by Marcus Johnson
"Mr will Jones was patient with us while we was there and he was most helpful for me to get what I needed far as insurance and if I was y'all I would hold on it to him for a long time possibly give him a raise as well he is a good man"
We responded:
"Marcus, thank you for your kind words! I'm happy to hear that I was able to assist you with your insurance needs. I appreciate your feedback. If you need anything else, feel free to reach out!"
Profile photo of Shel Merrill

Shel Merrill

January 26, 2026

5  out of  5
rating by Shel Merrill
"Mark was so helpful and kind thanks a lot made the process so easy"
We responded:
"Shel, thank you for your wonderful feedback! I'm happy to hear that Mark was able to assist you and make the process smooth. We appreciate your trust in us. If you need anything else, feel free to reach out!"
Profile photo of K Moore

K Moore

January 26, 2026

5  out of  5
rating by K Moore
"Mark Potter was very helpful when I was shopping for quotes on my car insurance
He was able to help transfer my policy easily"
We responded:
"Thank you! I'm happy to hear that Mark was able to assist you with your insurance quotes and make the transfer smooth. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Yeandry Jeanniny Briceno

Yeandry Jeanniny Briceno

January 23, 2026

5  out of  5
rating by Yeandry Jeanniny Briceno
"Mark was very helpful!"
We responded:
"Thank you, Yeandry Jeanniny, for your feedback! I'm glad to hear that Mark was able to assist you effectively. We appreciate your support and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Makenna Eaton

Makenna Eaton

January 22, 2026

5  out of  5
rating by Makenna Eaton
"David did such a great job saving my family money on our car insurance! Thank you!"
We responded:
"Thank you, Makenna! I'm happy to hear that David was able to help your family save on insurance. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Elizabeth Steimer

Elizabeth Steimer

January 20, 2026

5  out of  5
rating by Elizabeth Steimer
"Worked with Mark on switching over to State Farm—he was able to find me several discounts and was extremely available throughout the process. All around, he and the team made switching very simple."
We responded:
"Thank you, Elizabeth! I'm happy to hear that Mark and the team made your switch to State Farm smooth and beneficial with those discounts. We’re always here to make things easy for you. Let us know if you need anything else!"
Profile photo of Eddie Eaton

Eddie Eaton

January 15, 2026

5  out of  5
rating by Eddie Eaton
"Great experience. David was great to work with. He saved us money and made it super easy. 100% recommend."
We responded:
"Thank you, Eddie! I'm glad you had a great experience with us. David is indeed a valuable part of our team, and we're happy to know he provided you with excellent service. If you have any questions or need further assistance, feel free to reach out."
Profile photo of Randa Khalifeh

Randa Khalifeh

January 15, 2026

5  out of  5
rating by Randa Khalifeh
"Mark was very helpful and helped switch to Statefarm for a bette rate! He kept me updated and the process was swift and easy!"
We responded:
"Thank you, Randa! I'm glad to hear that Mark was able to assist you in transitioning to State Farm smoothly and efficiently. It's wonderful that you found the process easy and beneficial. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Gerald Standifer

Gerald Standifer

January 2, 2026

5  out of  5
rating by Gerald Standifer
"David Griffiths saved me extra money and he did a wonderful job explaining aevery detail."
We responded:
"Thank you, Gerald! I'm happy to hear that David was able to assist you effectively and help you save money. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Sarah Brubaker

Sarah Brubaker

December 28, 2025

5  out of  5
rating by Sarah Brubaker
"I worked with David and was really impressed with how friendly he was, how much work he put in to answer all of my questions and how smooth he made changing my insurance. And most importantly I’m getting better coverage for a lower price. Thanks for all the help David!"
We responded:
"Thank you, Sarah! I'm glad to hear about your positive experience with David. It's wonderful that he was able to assist you with your insurance needs and provide better coverage at a lower cost. We appreciate your feedback and are here if you need anything else!"
Profile photo of Gabi Bramblett

Gabi Bramblett

December 23, 2025

5  out of  5
rating by Gabi Bramblett
"I called needing to add a vehicle to a current policy and Nikolai helped walk me my options and did a fantastic job! Definitely staying unless better options come along."
We responded:
"Thank you, Gabi! I'm glad Nikolai could assist you with adding a vehicle to your policy and provide you with great service. We appreciate your loyalty and are here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Aaron Odum

Aaron Odum

December 19, 2025

5  out of  5
rating by Aaron Odum
"Nikolai is very patient and seems very knowledgeable about his job. I would highly recommend him to anyone looking for an agent."
We responded:
"Thank you, Aaron! I'm happy to hear that Nikolai provided you with such a positive experience. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Mackenzie Knox

Mackenzie Knox

December 18, 2025

5  out of  5
rating by Mackenzie Knox
"Nikolai was great to work with! He explained everything very clearly and made me feel confident choosing State Farm! I have recommended him to others and look forward to working with him myself!"
We responded:
"Hey, Mackenzie! Thanks for letting us know about your experience working with Nikolai. We’re happy he took the time to explain everything clearly and help you feel confident setting up your renters insurance. It also means a lot that you’ve already recommended him to others and are looking forward to continuing to work together. We appreciate you sharing this with us."
Profile photo of Michael Van Huis

Michael Van Huis

December 16, 2025

5  out of  5
rating by Michael Van Huis
"Mark Potter made switching my insurance to State Farm seamless. Not only did he help me save money by finding me a cheaper premium, but the process was also completely stress-free. He was responsive to all my emails and calls and handled the paperwork quickly. If you want an agent who looks out for your wallet and your peace of mind, give Mark a call."
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to hear that Mark made the transition to State Farm so smooth and beneficial for you. It's great to know he was able to assist with both savings and peace of mind. If you ever need anything else, feel free to reach out!"
Profile photo of Demetrius Turner

Demetrius Turner

December 11, 2025

5  out of  5
rating by Demetrius Turner
"I am so thankful to Nick at Will Jones State Farm!! I was paying 850 dollars a month for full coverage auto insurance for 4 cars. I have two teenage kids driving and my auto premiums were ridiculously high. Nick was able to save me almost 400 dollars a month in insurance premiums. The switch took less than 30 minutes on the phone and it was a fast and smooth professional transition . I am so happy to be part of the State Farm Family."
We responded:
"Thank you, Demetrius! I'm glad to hear that Nick was able to assist you in reducing your insurance premiums. It's wonderful to know that the transition was quick and seamless for you. Welcome to the State Farm family! If you have any questions or need further assistance, feel free to reach out."
Profile photo of Kimberly Smythe

Kimberly Smythe

December 8, 2025

5  out of  5
rating by Kimberly Smythe
"Mark is an excellent representative of State Farm.
Despite me not having all my information available, he patiently and professionally found an affordable policy, and immediately sent the policy information and insurance cards via email. I would not hestitate to recommend Mark to anyone looking for auto policy."
We responded:
"Thank you, Kimberly! I'm happy to hear about your positive experience with Mark. His dedication to providing professional and efficient service is truly appreciated. If you need any further assistance or have questions, feel free to reach out!"
Profile photo of Tee Ford

Tee Ford

December 5, 2025

5  out of  5
rating by Tee Ford
"Nikolai was very patient and helpful in assisting me to get my auto policy back reinstated"
We responded:
"Hey Tee! Thanks for sharing that Nikolai was patient and helpful while assisting you with getting your auto policy reinstated. We’re grateful you took a moment to let us know how things went."
Profile photo of Terika Henderson

Terika Henderson

December 4, 2025

5  out of  5
rating by Terika Henderson
"I recently changed my car insurance. Mark Potter made the transition very smooth. He was very knowledgeable and offered multiple options to save money. I am very happy with the customer service I received."
We responded:
"Thank you, Terika! I'm glad to hear that Mark made your transition smooth and provided you with great options. We’re happy you’re satisfied with the service. If you need anything else, feel free to reach out!"